Sometimes my clients ask me a question about something and we both end up confused because they’re not entirely sure what to ask.

They may use the wrong terminology, or may request I do X when what they really need is Y.

That’s why I always like to ask my client what result they want, not how they think they want it done.

The other day, one of my favorite clients emailed me a question about her three pages on Facebook. Now, I knew she had only one Facebook business page, so I wondered why she suddenly had three.

Turns out she was referring to her personal “timeline”, her “newsfeed” and her “business page” as three separate pages. I responded with a simple Facebook tutorial and thought I’d share my response with you too, because I’m sure she’s not the only one who gets this stuff mixed up. (Especially with Facebook changing things every other day!)

Here’s how Facebook breaks down:

1) You have a personal profile, now called your “timeline”. The personal profile used to be called your “wall”.

This is where YOU post updates, photos, links, etc. Everything you post on your “timeline” shows up in the “newsfeed” of people who are your friends.

To visit your “timeline”, a friend has to search your name or click on it when you appear in their “newsfeed”. People don’t visit a friend’s “timeline” very often, but when they do, they can also post to your “timeline” (unless you’ve turned off this option).

FYI, your personal profile might still be in the old style, and will automatically be updated to the “timeline” style soon.

How to view your personal profile, aka “timeline”: click on your name, any where you see it around Facebook.

2) You have a “newsfeed”. That’s usually the main page you see when you login to Facebook. This is where all of your friend’s posts, photos and links show up, and also where the “pages” you’ve liked will show up with their status updates, photos, links, etc.

This is where most people interact with their friends – you click like on a post, or comment on something, or click share on something they’ve posted.

Your “newsfeed” is home-base. The left-hand column can be set up with your favorite lists, pages, groups, apps, etc for ease of navigation. Include your own “business page” here as a favorite, and you’ll be able to reach it easily.

How to view your “newsfeed”: click on the Facebook logo in upper-left, or click on Home in the upper-right corner.

3) You may have a “business page”, sometimes called a “fan page”. This is where you post updates, photos, links and anything else related to your business. What you post here will appear in the “newsfeed” of anyone who has LIKED your “business page”.

Again, people who LIKED your “business page” may just see your updates in their “newsfeed” and never visit your “business page”. The more an individual interacts with your “business page” the more often you show up in their “newsfeed”.

An example of a “business page”: Heather Cottrell – The Awesome Tech Coach

Hope that helps clear up some Facebook basics for you. More questions? Post them on the Awesome Tech Facebook page (that’s the link above) and I’ll help you out.

To your awesome biz,
signature21 e1299893262334 Facebook basics: Get to know your timeline, newsfeed and business page

About the Author: An experienced health coach with marketing training and tech skills? That’s me. Let me show you how to grow your business and simplify your life with the right {awesome} technology. Start by scheduling an Awesome Tech Breakthrough Session today!

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Obviously, I like technology. I believe it can help build your business, simplify your life and even make things a lot more fun.

Like everything though, moderation is key. It’s important to enjoy some tech-free moments, days and weekends so you can stay focused on the present.

Ever take a night off from your business and still feel fried because even though you said you weren’t working you were still checking emails on your iPad, texting with colleagues and talking on your cell?

Being present during your downtime, whether alone or with friends and family, is essential to having an awesome life. Otherwise, everything’s going by too fast, you feel constantly over-stimulated and you’re on the road to burnout.

Let’s avoid all that. Check out these 8 tips to help you stay focused from tiny buddha:

Technology pervades our world. From cell phones and laptops to iPods and digital cameras, the average person owns an arsenal of gadgets that, in many ways, simplify life. You can increase your productivity, connect with people quickly, and access information instantaneously—while documenting your every move via tweets and photos to upload to Twitpic or Facebook.

Which begs the question: at what point does technology stop enhancing life and start detracting from it?

Continue reading 8 WAYS TO STAY PRESENT & FOCUSED IN A TECH-DRIVEN WORLD

I stay away from my laptop on the weekends, and I feel so much more sane and focused on Monday mornings. What about you? How often do you take a break from tech? Comment below!

To your awesome life,
signature21 e1299893262334 How to stay present in a tech driven world

About the author: My name is Heather Cottrell and I show health coaches, wellness pros and creative entrepreneurs like you how the right tech can build your business and simplify your life. Let me show you how to make it EASY. Schedule an Awesome Tech Breakthrough Session now (and save $150!).

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Are you taking the lead with your potential clients? Learn these first steps.

April 4, 2012 Awesome Biz
Thumbnail image for Are you taking the lead with your potential clients? Learn these first steps.

If you’ve ever taken a ballroom or swing dance class, you know the importance of having a strong lead. In dance, the lead is taken by the male partner. In business, the lead is taken by you. A strong leader knows what steps they will take next, and confidently guides their partner to move with

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Do you feel responsible for everything, including your clients’ results?

March 13, 2012 Awesome Biz
Thumbnail image for Do you feel responsible for everything, including your clients’ results?

Do you worry about whether your clients are getting healthier, losing weight, feeling better? Does it keep you up at night? Are your clients always on your mind? Do you think feeling this responsible for your clients makes you an exceptional health coach? It doesn’t. Our job as good coaches is to give our clients

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Are you guilty of these common writing errors? Get it right and look more professional.

March 7, 2012 Awesome Biz
Thumbnail image for Are you guilty of these common writing errors? Get it right and look more professional.

Oh man, these kinds of errors are a huge pet peeve for me. I’m a fan of good writing, and (unfortunately) I notice errors like these everywhere I look. It’s OK to allow for some informality in your writing as a health coach, wellness pro or creative entrepreneur, especially on Facebook, Twitter, and in your

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Five Things I Like about Timeline for Facebook Business Pages: Use These Tips to Customize Your Own Page

March 1, 2012 Awesome Biz
Thumbnail image for Five Things I Like about Timeline for Facebook Business Pages: Use These Tips to Customize Your Own Page

In general, when I view a personal profile or business page on Facebook that’s been upgraded to Timeline, my head hurts. I preferred the linear, chronological layout of the pre-Timeline style. That being said, Facebook’s making the change to Timeline, so I’m getting on board! If you haven’t yet, click here to see samples of the

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Schedule time to make this change if you want to feel more professional and organized

February 22, 2012 Awesome Biz
Thumbnail image for Schedule time to make this change if you want to feel more professional and organized

Are you still keeping your calendar in a paper planner? If you want a successful business, and plenty of time for an actual life, it’s time to upgrade. Oh, I can feel some of you clutching your cherished planners to your chests already! There are just so many good reasons why a digital or online

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Stop comparing yourself unfairly: it was a good year

December 30, 2011 Awesome Biz
Thumbnail image for Stop comparing yourself unfairly: it was a good year

I’ve been reflecting on 2011. What a freakin’ crazy year I had! Most years feel like they flew by. Like where did the time go? What did I do all year? But 2011 was different. As I look back on the changes I created, the many moves I made, the people who came in or

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